At Florida Atlantic Coast Treatment Solutions (FACTS), we understand that choosing a program for mental health or substance use care comes with a lot of questions. Whether you’re looking into treatment for yourself or someone you care about, it’s normal to want clarity, reassurance, and support. We’re here to guide you through every step with clarity, compassion, and respect.
Below are answers to some of the most common questions about beginning care for mental health and substance use disorders—from how long treatment lasts to what to bring—to help you feel confident and prepared. For personal questions, please reach out. Our team is available to provide the guidance you need.
If you’re asking this question, you’re already taking an important first step in the recovery journey. Struggling with a mental health condition or substance abuse disorder can feel overwhelming, and you’re not alone. Treatment is for anyone who feels stuck, exhausted, or unable to manage life the way they used to. At FACTS, we meet you where you are and help you move forward, one step at a time. Signs it’s time to get help include:
Your treatment experience at FACTS is designed to be structured, supportive, and personalized. As you enter residential treatment, our days will include a mix of evidence-based modalities. These include individual therapy, group sessions, holistic therapies, recreational activities, and time for rest and reflection.
Our licensed clinicians and support staff are here to help you gain new tools, process past experiences, and build a foundation for lasting healing.
There’s no set timeline for recovery. Healing looks different for everyone. At FACTS, the length of residential treatment depends on your unique needs, history, and progress. Our team will create a personalized plan that supports your goals and gives you the time, structure, and care needed for meaningful, lasting recovery.
During inpatient treatment, you’ll stay on-site in one of our comfortable, supportive residential settings. Our living spaces are designed to promote healing and peace of mind, with a resort-like atmosphere, shared or private rooms, and staff available 24/7 for support. We strive to create a safe, welcoming environment where you can focus entirely on your recovery process.
Yes, your privacy is our priority. Your treatment at Florida Atlantic Coast Treatment Solutions is protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable confidentiality laws. We will never share your personal information without your written permission. You can trust that your care here will remain safe, secure, and discreet.
We’re here to make your transition into care as smooth as possible. You’ll receive a full packing list prior to admission so you know exactly what’s allowed and what to leave at home. This will include:
We understand that staying connected matters, but we also want you to be fully present in your healing journey. Access to phones and devices is strictly prohibited during inpatient treatment. Our staff will review these policies with you during admissions, so you know what to expect.
FACTS accepts most major insurance plans, and our admissions team will help verify your benefits before you arrive. We know the financial side of treatment can feel stressful, so we’re here to walk you through your options and answer all your questions.
Family support is often a vital part of the healing process. Depending on the level of care you are in, we offer family therapy sessions and other opportunities for safe, structured communication. Rebuilding relationships takes time, and we’re here to support both you and your loved ones along the way.
Recovery doesn’t end when treatment does. At FACTS, we can connect you with resources to build a strong aftercare plan to help you prevent relapse and lead a meaningful life.
Find expert help for addiction and mental health at Florida Atlantic Coast Treatment Solutions. Start your journey today.
Florida Atlantic Coast Treatment Solutions (FACTS) provides evidence-based inpatient care for substance use and mental health, focusing on whole-person healing.
